Hyundai Ioniq (AE): What to do in an emergency / If an Accident Occurs

WARNING

• For your safety, do not touch high voltage cables, connectors and package modules. High voltage components are orange in color.
• Exposed cables or wires may be visible inside or outside of the vehicle. Never touch the wires or cables, because an electrical shock, an injury, or a death may occur.
• Any gas or electrolyte leakage from your vehicle is not only poisonous but also flammable. Upon witnessing one of those, open the windows, and remain a safe distance from the vehicle out of the road. Immediately contact an authorized Hyundai dealer and advise them that a hybrid vehicle is involved.
• If you need towing, refer to "Towing" in the previous pages.
• When the vehicle is severely damaged, remain a safe distance of 50 feet (15 meter) or more between your vehicle and other vehicles/flammables.

WARNING

If a fire occurs :

Upon witnessing any sparks, gases, flames, or fuel leakage of your vehicle, immediately call 911 or contact an authorized HYNDAI dealer. Also, advise them that a hybrid vehicle is involved.

WARNING

When a submersion in water occurs:

When your vehicle is flooded in water, a high-voltage battery may cause shock or may catch on fire. Thus, turn the hybrid system OFF, take the key in your possession and move to a safe place. Never attempt physical contact with your flooded vehicle. Immediately contact an authorized HYUNDAI dealer and advise them that a hybrid vehicle is involved.